Please review the instruction manual for your product in order to resolve any issues you may have. But if you are still having a problem, see our Trouble Shooting Guides, (under the Customer Service menu above), or feel free to send us your question by clicking "Contact Us" under the Customer Service menu heading.
If you have an ordering, customer service or technical question to resolve prior to purchasing, or if you have an installation or any other question about a unit you have recently purchased from us, please call 1-855-855-2500. (If after hours, please leave a message and we will return your call as soon as possible.)
If you have a technical question for an H2o Labs system you have had for some time, please call H2o Labs technical support at 1-800-990-3560.
H2o Labs Instruction Manuals:
Durastill Instruction Manuals: